Our experience comes from careers spanning over 30 years in a Fortune 500 company where during our tenure we led  Operations and Business Transformation Organizations. Our results have delivered multi- million dollar sustainable reengineering saves, delivered world class capabilities and enabled extraordinary customer service. Our global experience in a matrix environment enhances our ability to work side by side with colleagues/customers to identify opportunities, influence change, and deliver transformational results.   

Experienced business leaders will work with you providing strategic guidance to identify opportunities and drive solutions that will deliver sustainable improvements to your customer, shareholder and/or employee results. 

  Our areas of expertise include:

  • Performance Excellence for Call Center, Back Office, New Accounts, Customer Service, Facilities Management & Vendor Relationship 
  • Robotic Process Automation Start up & Center of Excellence
  • Business Process Management Tools
  • Program/Project Management
  • Customer Experience
  • Cost Reduction
  • Global Resourcing 
  • Leadership/Change Management
  • Employee Development